Refund & Cancellation Policy
Last updated: September 15, 2026
Digital Products (PDF Ebooks, Templates, Digital Downloads)
No refunds are offered for digital products. Due to the nature of digital products — they can be instantly downloaded and duplicated — all sales of digital products are final and non-refundable.
Please review the product description, features, and FAQ carefully before making a purchase. If you have any questions about a product before buying, contact us at lonefaisal977@gmail.com or WhatsApp at +91 96826 00301.
Exceptions for Digital Products
We will provide a replacement or resolution in the following cases:
- The downloaded PDF file is corrupted, damaged, or incomplete
- You were charged incorrectly (e.g., charged twice for the same product)
- The product you received is materially different from what was described on the product page
To request a replacement, email lonefaisal977@gmail.com within 7 days of purchase with your order details and a description of the issue.
Printed Books (Physical Products)
For the Digital + Printed Edition, the following refund policy applies to the physical book component:
- Damaged or Defective Book: If your printed book arrives damaged or defective, contact us within 7 days of delivery with a photo of the damage. We will send a replacement at no extra cost.
- Lost in Transit: If your book does not arrive within 15 days of shipping, contact us and we will investigate with the courier. If confirmed lost, we will send a replacement.
- Wrong Book Delivered: If you receive the wrong book, contact us within 7 days for a replacement.
Note: The digital PDF portion of the Digital + Printed Edition is non-refundable regardless of any physical book issue.
Cancellations
- Digital Products: Orders are processed instantly and cannot be cancelled once payment is completed.
- Printed Books: If the book has not yet been shipped, you may request cancellation by emailing lonefaisal977@gmail.com. If the book has already been shipped, cancellation is not possible.
How to Request a Refund or Replacement
Contact us with the following information:
- Your order ID or payment reference
- The email used during checkout
- Description of the issue (and photos for physical products)
Email: lonefaisal977@gmail.com
WhatsApp: +91 96826 00301
Processing Time
Refund and replacement requests are reviewed within 3-5 business days. Approved refunds (if any) will be processed back to the original payment method within 7-10 business days.