Privacy Policy

Last updated: September 16, 2026

Operated by: UTILITYNEST, a registered micro enterprise (MSME / Udyam, Govt. of India), Qazibagh, Ichgam, Budgam, Jammu & Kashmir 191111, India. Digitalaikart is the brand name under which UTILITYNEST sells its digital products. Founder / authorised representative: Faisal Fayaz Lone. Support: lonefaisal977@gmail.com, WhatsApp +91 96826 00301 or +91 84920 20923, Monday to Saturday, 9:30 AM to 6:30 PM IST.

Digitalaikart ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website digitalkartai.shop or purchase our products.

Information We Collect

We collect the following types of information:

Payment Information: When you make a purchase, payment is processed by Razorpay. We do not store your card details, UPI ID, or bank account information. Razorpay handles all payment data securely on their servers.
Contact Information: If you email us at lonefaisal977@gmail.com or message us on WhatsApp, we receive your email address, phone number, and message content.
Technical Data: We use Google Analytics to understand how visitors use our website — which pages are popular, how long people stay, and where they come from. This data is anonymous and aggregated, and cannot be used to personally identify you. Basic information like your browser type and pages visited may also be collected by our hosting provider (GitHub Pages) for security and performance purposes.

How We Use Your Information

To process and deliver your orders (digital downloads and physical books)
To respond to your inquiries and provide customer support
To send order confirmations and shipping updates (for printed books)
To improve our website, products, and services
To prevent fraud and protect against unauthorized transactions

Payment Processing

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment information is encrypted and transmitted directly to Razorpay's servers. We never see or store your full card number, CVV, or net banking credentials.

Cookies

We use Google Analytics cookies to understand how visitors use our website — which pages are popular, how long people stay, and where they come from. This data is anonymous and aggregated. We do not use advertising or tracking cookies for personalized ads. Third-party services like Razorpay may use their own cookies during the payment process.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with:

Razorpay — for processing payments
Google Analytics — for anonymous, aggregated website usage statistics
GitHub Pages — for hosting our website
Courier services — for delivering printed books (name, address, phone only)

Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of any future communications

To exercise these rights, email us at lonefaisal977@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your data. Our website is served over HTTPS with SSL encryption. Payment data is handled by Razorpay's secure infrastructure.

Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: lonefaisal977@gmail.com
WhatsApp: +91 96826 00301